Learners completing a course
| 2023-24 | 700 learners |
|---|---|
| Target | 800 learners |
| 2022-23 | 610 learners |
700 learners in 2023-24, 87.5% of the 800 learners target, up 14.8% on 610 learners in 2022-23.
Six days a week, every week of winter: a year of keeping doors open.
This was the year our kitchens stayed open six days a week through the coldest months, and the year more young people than ever found a mentor. It was also a year of hard lessons about what it takes to grow well.
700 adults completed a Second Chance Learning course, up 14.8% on the year before, although staff vacancies kept us below our target. 355 young people started mentoring, and 61% of those we followed up were in work, education or training six months later. Our Open Kitchens served 365,200 hot meals.
Income grew by 11%, and for every £1 we spent, 86p went straight into our programmes. After a small deficit the year before, we closed 2023-24 with a surplus of £57,000, which we have set aside for the digital skills hubs opening next year.
Every result sits beside its target and the previous period. Outputs count what was delivered; outcomes show what changed for people. Open any result to see how it was measured, where the figure comes from and the story behind it.
| 2023-24 | 700 learners |
|---|---|
| Target | 800 learners |
| 2022-23 | 610 learners |
700 learners in 2023-24, 87.5% of the 800 learners target, up 14.8% on 610 learners in 2022-23.
| 2023-24 | 61% |
|---|---|
| Target | 65% |
| 2022-23 | 58% |
61% in 2023-24, 93.8% of the 65% target, up 3 percentage points on 58% in 2022-23.
| 2023-24 | 355 young people |
|---|---|
| Target | 340 young people |
| 2022-23 | 298 young people |
355 young people in 2023-24, 104.4% of the 340 young people target, up 19.1% on 298 young people in 2022-23.
| 2023-24 | 365,200 meals |
|---|---|
| Target | 350,000 meals |
| 2022-23 | 301,450 meals |
365,200 meals in 2023-24, 104.3% of the 350,000 meals target, up 21.1% on 301,450 meals in 2022-23.
| 2023-24 | 77% |
|---|---|
| Target | 75% |
| 2022-23 | 70% |
77% in 2023-24, 102.7% of the 75% target, not directly comparable with 2022-23.
| 2023-24 | 21 days |
|---|---|
| Target (max) | 14 days or less |
| 2022-23 | 26 days |
21 days in 2023-24, above the target of 14 days or less, by 7 days, down 19.2% on 26 days in 2022-23. Lower is better for this measure.
| 2023-24 | 131 tCO2e |
|---|---|
| Target (max) | 125 tCO2e or less |
| 2022-23 | 140 tCO2e |
131 tCO2e in 2023-24, above the target of 125 tCO2e or less, by 6 tCO2e, down 6.4% on 140 tCO2e in 2022-23. Lower is better for this measure.
| 2023-24 | 16,900 hours |
|---|---|
| Target | 15,000 hours |
| 2022-23 | 14,200 hours |
16,900 hours in 2023-24, 112.7% of the 15,000 hours target, up 19% on 14,200 hours in 2022-23.
Free courses in English, maths and digital skills for adults, run on weekday evenings and at weekends across three learning centres.
One-to-one mentoring for young people aged 16 to 24, with volunteer mentors from local employers, colleges and the community.
Eight community kitchens serving hot meals, with free advice sessions on benefits, housing and work.
Stories from this year
Where the money came from and where it went, beside the previous period. Totals and shares are calculated from the same lines shown in the tables below.
For every £1 we spent, 86p went straight into our programmes. Figures are rounded to the nearest £1,000.
Every figure comes from our own programme records, checked by our impact team before publication. We count each person once per programme.
Outputs count what we delivered. Outcomes describe what changed for people. Every result is labelled so you can tell the difference.
Targets were agreed by our trustees in March 2023. Comparisons are with 2022-23 unless a result says otherwise. Changes in percentages are shown in percentage points.
Scope and limitations
This report covers the three programmes run directly by Fernmoor Foundation between 1 April 2023 and 31 March 2024.
Mentoring follow-up relies on the participants we could reach, so we publish the response rate beside the result.
The confidence survey changed format this year and is not directly comparable with earlier years.
Corrections
An earlier version of this report gave 361,200 community meals served. The correct figure is 365,200. The chart, table and summary have all been updated.
Sources
Second Chance Learning enrolment and booking records
Learner completions and waiting times, April 2023 to March 2024
Pathways Mentoring case records and six-month follow-up survey
231 of 355 participants reached, a 65% response rate
Open Kitchens daily service logs
Meals counted at the point of service
End-of-programme participant survey
1,512 responses, first year of the online survey
UK government greenhouse gas conversion factors 2023
Used to calculate operational carbon emissions
Annual accounts for the year ending 31 March 2024
Source of every financial figure in this report
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